Privacy Policy

PRIVACY POLICY

1. PRIVACY AND SECURITY POLICY:

The following information about our Privacy Policy reflects the commitment of DEEPDELAY MANAGEMENT SL (hereinafter DEEPDELAY MANAGEMENT SL) to maintain and guarantee secure business relationships by protecting personal data, guaranteeing the right to privacy of each of the users of our services. In the present document we explain how we use the personal data of the users of the web portal.

2. DEFINITION OF “PERSONAL DATA”

Any information regarding a physical and/or identifiable person is considered “personal data”. This includes names, last names, postal address, emails, phone numbers, etc.

3. TREATMENT AND PURPOSE OF THE COLLECTED DATA

Any personal data that may allow us to visit any of our websites or the installation of our mobile app, will be treated in conformity of the data protections laws and will only be collected, treated, and used for licit and informed purposes. For this reason, we detail all the purposes for which DEEPDELAY MANAGEMENT SL uses personal data as responsible for the treatment.
Manage contact forms to respond to the raised queries. The data obtained through this route is to respond to the users themselves and send them commercial information, in addition to including them in the distribution list.
DEEPDELAY MANAGEMENT SL will inform all users of the non-mandatory nature of the collection of certain personal data, except in the otherwise indicated fields. However, the non-completion of such data may prevent DEEPDELAY MANAGEMENT SL from providing all those Services linked to such data, freeing us from all responsibility for the non-provision or incomplete provision of these Services.
The user is obliged to provide the data in a truthful way and keep it updated, therefore, DEEPDELAY MANAGEMENT SL reserves the right to exclude from the services and to cancel the service to any user who has provided false data, without prejudice to the other actions that proceed in Law.

4. LEGITIMATION FOR THE TREATMENT OF USER DATA

The legal basis for the treatment of your data is the response to the queries raised through the website, which implies the application, at the request of the interested party, of pre-contractual measures by the interested party, both of the new partners and from suppliers.

5. DATA RETENTION PERIOD

The data will be kept for the time necessary to respond to queries until each owner of the data expresses their will to stop processing their data.

6. COMMUNICATION OF USER PERSONAL DATA TO THIRD PARTIES

Your personal data will only be communicated to the cooperative that will manage the purchases with the selected suppliers for the correct registration of a new member or for the registration process as a new supplier.
In the event that it is necessary to communicate your information to any other third party, your consent will be requested.

7. SECURITY OF PERSONAL DATA

DEEPDELAY MANAGEMENT SL has a special concern to ensure the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties, for example, our web portals use Https data encryption protocols.

8. INFORMATION ON USE OF COOKIES

The mere fact of visiting this web portal or using the services of DEEPDELAY MANAGEMENT SL does not automatically record any personal data that identifies a User. However, we inform you that while browsing the Website, cookies are used, small data files that are generated on the Internet user’s computer and that allow us to obtain the following analytical information:
a) The date and time of access to the Web, allowing you to know the times of most influx, and make the necessary adjustments to avoid saturation problems at our peak times.
b) The number of daily visitors to each section, allowing to know the most successful areas and increase and improve their content, in order for users to obtain a more satisfactory result and improve the content design.
c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
d) Security elements that intervene in the access control of restricted areas.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to allow our systems to recognize your browser and tell us how and when the pages on our site are visited and by how many people. DEEPDELAY MANAGEMENT SL cookies do not collect personal information, and we do not combine the general information collected through cookies with other personal information to know who you are or what your email address is.
Most browsers have an option to disable the cookie feature, which prevents your browser from accepting new cookies, as well as allowing you to decide whether you want to accept each new cookie in a variety of ways. Click here for more information about cookies and how to reject them.
DEEPDELAY MANAGEMENT SL uses Google Analytics for a better understanding of the service we provide and how our users are using it. Google Analytics uses cookies the recollect and store anonymous information such as: the length of the visit, sites visited, permanence in each site, IP address and the type of operating system that is used. We use this information to improve the service and make it more appealing for the majority of users. Google has developed a browser plug-in that allows the user to deactivate Google Analytics’s follow-up software.
Every user can read an accept our Cookie Policy before browsing through our website.

9. USER RIGHTS.

All users can exercise any of the rights granted by data protection regulations, such as the right of access, limitation of treatment, deletion, portability, etc. by contacting DEEPDELAY MANAGEMENT SL or sending an email to booking@deepdelayeeuu.com

10. THE USER DOES NOT WANT TO RECEIVE INFORMATION FROM US OR WISHES TO REVOKE CONSENT.

Any user can oppose to their information being used for advertising purposes, market studies, or development of satisfaction surveys. They may also revoke their consent at any time. For this, they must send and email to: booking@deepdelayeeuu.com. When the user receives publicity via email, they may also oppose through the same channel by accessing a link included in said email and following the given instructions.

11. CHANGES IN PRIVACY POLICY.

Our Privacy Policy may be subject to updates, due to changes and legal needs, as well as improvements and changes included in the way we offer and provide our services and utilities. We recommend users visit our privacy policy periodically. In case these changes are directly related to the user’s consent, they will be notified and asked to agree or disagree with it again.
If you have any doubts regarding our Privacy Policy or wish to exercise a right or action regarding your personal data, please contact us via email in the following address: booking@deepdelayeeuu.com

Written by deep